We look forward to welcoming you back to the Coal Office.
Your safety & comfort are our top priority. To ensure you have an enjoyable experience we’ve implemented the following safety measures and culture of awareness.
Building upon our existing cleaning and sanitising measures, we are now introducing the following improvements:
Enhanced cleaning and sanitising procedures throughout the space, including elevated sanitation of all food prep areas, front of house areas and bathrooms, all in accordance with UK Government guidelines.
Tables, booths and chairs will all be sanitised between each use prior to seating the next table.
PDQ machines will be sanitised after each use.
All used PPE will be properly disposed.
Face masks, and gloves provided to all employees.
The team is required to wear gloves while preparing meals and assisting guests, new gloves for every guest interaction.
Enforced social distancing with all tables set at minimum of 1 meter apart.
Increased physical distance of all staff and guests.
Guests awaiting tables might be asked to wait outside of the restaurant if social distancing and/or occupancy levels require us to do so.
Reservations for up to 6 guests accommodated as per UK Government guidelines.
Hand sanitising stations throughout the restaurant.
Our menus will be accessible in digital version via QR code however single use paper menu will be available upon request.
Pre order and pre pay option available for all guests.
Cashless payments at the table.
Daily temperature checks and employee health screening at the start of every shift.
Employee training on COVID-19 safety and sanitation protocols.
Appropriate PPE will be provided to the entire staff.